Support
Last updated: 25 June 2026
Need help? We read and reply to every message. Email us and we'll get back to you.
Contact us
Email support@aureon.my and we aim to respond within 2 business days. Writing from the email address on your Aureon account helps us find you faster.
What to include
- Bug reports, what you did, what you expected, and what happened. A screenshot helps.
- Billing & refunds, see our Refund Policy. For charge issues, tell us the date and amount.
- Feature requests, tell us what you're trying to do. We genuinely read these.
- Account & privacy, you can export or delete your data yourself in Settings. See our Privacy Policy.
This document is a general template provided for transparency and is not legal advice. Please review it with a qualified professional before relying on it for compliance.